Our Shipping Policy

At The Good Neuron, we understand the excitement of receiving your order and we strive to get it to you as quickly as possible. We want to provide you with a clear understanding of our shipping policy, so you know what to expect when placing an order with us.

Shipping Timeframe: Our shipping policy states that your order may take up to 7-10 days to be delivered to your doorstep. We work diligently to process and ship your order promptly, but please keep in mind that factors such as order volume and shipping carrier delays may impact the delivery timeframe.

Processing Time: Once you place an order with us, our partners begin processing it right away. This includes verifying the order details, preparing the items for shipment, and arranging for the package to be picked up by the shipping carrier. Our processing time typically takes 1-2 business days.

Shipping Carrier: We partner with reliable shipping carriers to ensure that your order is delivered safely and efficiently. The carrier we select may vary depending on your location and the size of your order. Rest assured, we only work with reputable carriers who have a proven track record of delivering packages on time.

Tracking Your Order: Once your order has been shipped, we will provide you with a tracking number. This allows you to monitor the progress of your package and estimate its arrival date. Simply enter the tracking number on our website or the carrier's website to access real-time updates on the whereabouts of your order. If you pay through Shop Pay, you will also see your order on the Shop Pay app. 

International Shipping: Please note that our shipping policy applies to domestic orders within the United States. If you are placing an international order, additional shipping fees and customs duties may apply. We recommend reviewing our international shipping policy or contacting our customer support team for more information.

Customer Support: We understand that shipping can sometimes be a complex process, and we are here to assist you every step of the way. If you have any questions or concerns about your order, our dedicated customer support team is available to provide you with the assistance you need. Feel free to reach out to us via email or phone, and we will be happy to help.

Thank you for choosing The Good Neuron. We appreciate your support and understanding of our shipping policy. We strive to provide you with a seamless shopping experience and look forward to delivering happiness to your doorstep.

 

Digital Downloads

This Digital Downloads Policy ("Policy") governs the purchase and use of digital products ("Products") from [Your Company Name] ("Company"). By making a purchase, you agree to abide by the terms and conditions set forth in this Policy.

1. Purchase and Delivery

1.1 Order Confirmation: After completing your purchase, you will receive an email confirmation containing details of your order and download links for the purchased Products.

1.2 *Delivery Time: Digital downloads are typically available immediately after successful payment. In case of any delay, you will be notified via email.

1.3 Technical Support: Limited technical support may be available for resolving issues related to downloading or accessing the Products. Contact our support team using the contact us page for assistance.

2. Payment and Pricing

2.1 Pricing: Prices for Products are subject to change without notice. The price charged for a digital download will be the price in effect at the time of purchase.

2.2 Payment: We accept various forms of payment, as listed on our website. Payment information is securely processed and not stored by us.

3. Refunds and Returns

3.1 Refund Policy: All sales of digital products are final. We do not issue refunds or exchanges for digital downloads, unless the product is proven to be defective or misrepresented.

3.2  Defective Products: If you believe a product is defective, please contact our support team within 7 days of purchase to request a replacement or refund. Defects will be evaluated based on the specific circumstances.

4. Usage Rights and Restrictions

4.1 Usage Rights: Upon purchase, you are granted a non-exclusive, non-transferable license to use the products for personal or commercial purposes, as outlined in the product description or license agreement.

4.2 Restrictions: You may not resell, redistribute, or sublicense the digital products, modify or alter them in any way, or use them in a manner that violates any applicable laws or infringes on the rights of others.

5. Intellectual Property

5.1 Ownership: All intellectual property rights, including copyright and trademarks, in the products are owned by Be Think Grow LLC or its licensors.

5.2 Unauthorized Use: Any unauthorized use of the products may result in legal action, including but not limited to injunctions, damages, and attorney's fees.

 6. Updates and Revisions

6.1 Product Updates: We may update or revise the products periodically to improve functionality, add features, or address issues. Updates may be provided free of charge or require an additional purchase.

6.2 Notification: We will make a reasonable effort to notify you of significant updates to the products.

7. Contact Information

If you have any questions or concerns regarding this policy or our digital products, please contact us.